I purchased my first bottle of lotion from an online boutique. As soon as it arrived and I read the story of freedom studios I found the online store and placed my first order. I love the soft scent and the quality of the products I have ordered, which now include soap, lotion and wax melts. I highly recommend this company.
Refund Policy
You may return your Freedom Studios product within 30 days of receiving it. In order to return your item(s), please send the item to:
Freedom Studios Returns
4409 S Technology Drive, Suite 110
Sioux Falls, SD 57106
Please DO NOT send any items back in a letter envelope because it will be processed through an automated machine that will ruin the item during the return. It must be shipped as a parcel and not a letter.
Please provide the following information in your package as well:
- Your full name, address, and email address
- Your order number
- Your reason for this return
- Any other comments or suggestions for the Freedom Studios Team
Please note that the customer is responsible for any shipping costs associated with a return.
If you are shipping an item over $75, please consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.